The premium account mess on EU

Hello everyone,

because I recieved two e-mails about this, just to clarify to avoid confusion.

You might have noticed that Wargaming EU decided to give us a free day of premium account during the Valentine event. That’s cool and all that, but it wouldn’t be Wargaming, if they didn’t do it without a fail. You see, they activated the “mission” to get the free day early. All of us who logged in this week (specifically ever since Wednesday) recieved it already.

The thing is, most of the people thought it is a compensation for the disastrous last weekend server behavior. It is not. There has been no compensation for that (and as far as we know, there will not be any), this is the “Valentine Gift” for everyone. Instead of a day of premium, I’d rather hear:

- what went wrong
- how was it fixed
- that it won’t happen next weekend again

If WG staff argues this one day serves as a compensation – no, it isn’t, the Russians got a day of premium as well and they didn’t have server trouble like this.

Or did I miss a post explaining all this?

14 thoughts on “The premium account mess on EU

  1. A day of premium is nice, as you say – and you don’t look a gift horse in the mouth.

    But the timing was a bit off, IMO. Why not wait until today. I didn’t notice that I did get the day of premium, until I read the Valentine Special and figured, “well, I must have gotten it yesterday”.

    What went wrong last weekend? I don’t recall.

      • Which is still going on every day and not only at primetime (although there are more problems then then during the day/night)

        • If you did not experience lag this week then consider yourself lucky.

          Even before patch day there was some problems. I was playing an SPG and even with the aim circle at it’s smallest the shots were landing at least 10 feet off to the right – the person I platooned with also had this problem. It was as if the ‘server recticle’ was pointing in a different place than the recticle I saw (and I have the sever recticle enabled in-game).

          Patch day was really bad for the ping meter going off. Things have improved since then but there are still problems.

          The details as posted in this web site just show how incompetant that Wargaming can be – but do you really think that is going to change?

  2. I haven’t seen WG staff claiming it’s a compensation, it’s the players themselves who concluded that. There has bee a few posts from the staff pointing to the event. About the server, I think the key thing here is that the issues are still ongoing and I’m not sure they figured it out yet.

    Either way, there is serious lack of official info, we only have sporadic posts by WG staff pointing out to this topic on the forum, which also has few pieces of info: http://forum.worldoftanks.eu/index.php?/topic/355440-pingplotter-requests-latency-update-120214/

  3. Your “good friend” Ectar is arguing that this free Premium day mission was done like this, because, previously (when bonus codes were given) not everybody would find out about them.

    That’s all fine and dandy…but why the fuck did they start the mission on Tuesday, instead of waiting until weekend, when most people can actually use that day of Premium?

  4. I saw numerous times in the General Chat, Mods saying the 1 day premium was compensation… one of them even obviously did a cut/paste of 1 line of text because they got bored of typing it in constantly…
    ..and it wasn’t always the same mods… :)

  5. I have bought some gold to spend them for premium account as I need, usually 3 days from Friday to Monday.
    Thing is that last two weeks pings were flying to roof and gameplay was far from perfect.
    So the my “investment” into premium account which make sense during a weekend from ‘free time’ point of view didn`t make sense at all.

    Do they know how may users are thinking like this and what is their loss ?

  6. First they screw the update. Personally, I WASN’T experiencing laggs. I don’t know how.
    And I really thought that premium day was compensation, and guess what, I was expecting the second one because of yesterday’s mess.
    WG is like: We screwed them with laggs, let’s screw them more with giving them premium day DURING lagg period on server. NICE! #sarcasm