Hello everyone,
every week, Wargaming FM radio runs a one-hour show, an interview with various developers on various topics. Earlier I translated the show name as “developer time”, which is not correct, sorry for that (was caused by the fact that the same word means “time” in Czech and “hour” in Russian). This time, it’s about game-mastering (punishments for breaking the rules) and the developer is a person from the GM derpartment, introduced only as “Kirill”. Here’s what he said. Please note that this deals with ingame report system, so when I write “report”, I mean “complaint in the game”, unless specifically stated otherwise.
- developers are collecting statistics on ingame complaints and it’s possible that the number of complaints will be increased, but the issue with this is that people use 2-4 complaints on one rule breaker
- the system deals with several million complaints every month
- when a complaint is made, it is saved on the server along with chat log, general battle log, damage log etc., everything is written down and WG employees have a look at the sum of information and make a conclusion out of it
- to report one player multiple times is completely pointless, the report will be investigated either way even it you report only once
- earlier, the amount of reports per day was limited to 5
- if multiple players report one player, that one player will be investigated earlier
- the amount of reports does influence the speed with which the reports against that player are handled




